Behind the Scenes: How ambitious service firms build operating systems AI can use

AI demos show the frontstage. This talk goes behind the scenes. Drawing on operating systems built at service firms of 1 to 15 people, it walks through high-impact use cases, such as a CRM you update by voice and databases that refresh automatically. For each one, we look at the back-end that makes it work: clean data, clear processes and named owners. You leave with a three-layer tech stack framework, ready-to-implement system design principles and specific moves to start the next day.

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