Mohamed Raslan
Mohamed Raslan is an architect and UX designer with a passion for continuous learning. With 11 years of experience in design and teaching design thinking methodologies, he is currently completing his doctoral studies at Budapest University of Technology and Economics. His research focuses on Generative AI for design customization.
Előadásai
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You never forget your first… An honest look at onboarding, and how to make it a great experience
10:00 - 10:20
103-as terem
What really happens when a new user tries your software for the very first time? Recently, Graphisoft audited our product’s onboarding journey by observing a live group of newbies over a three-day period. The experience was… full of surprises. And our research unearthed critical pain points. In this session, we’ll demonstrate how we’re translating these insights into initiatives to improve onboarding and retain users.
Mohamed Raslan Altmann Eszter